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At 888i9, your account data belongs to you — this policy explains exactly what we collect, why we hold it, and the choices you have over it. Access to our platform depends on your local law and eligible regions.
This policy sets out how 888i9 collects, uses, stores and protects personal information when you open an account, make a deposit via bKash or Rocket, browse the lobby, or contact our support team. We collect information you provide directly — your name, contact details, and payment references — as well as technical data such as device type, browser session identifiers and IP address. Payment transaction references linked to bKash and Rocket are retained to fulfil account history, dispute resolution and any applicable regulatory obligations. We do not sell your personal data to third parties for their own marketing purposes. Data is stored on secured servers and access is restricted to staff and systems that need it to operate your account. Where we engage third-party service providers — for example, identity verification or fraud screening — those providers are bound by data-processing agreements that limit how they may use your information. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions in which the service is available. If you are accessing from a jurisdiction where online gaming services are restricted, please review your local regulations before proceeding.
Deposit and withdrawal references processed through bKash are logged against your account wallet for record-keeping, dispute handling and any applicable compliance requirements.
Rocket payment references are stored in your transaction history, accessible from your signed-in account dashboard under the wallet section.
Browser session identifiers and device information are collected automatically to maintain account security and detect unusual access patterns.
Where we use external processors for identity checks or fraud screening, those parties operate under data agreements that restrict use to the specific service they provide.
This policy covers the 888i9 platform and the services directly operated under the 888i9 domain. It does not extend to third-party websites linked from our pages, external payment providers' own privacy practices, or any service outside our direct control. Understanding the boundary helps you know when to look at a third party's own policy.
Covers all data collected when you register, log in, update your profile or use account controls on 888i9. This includes your contact details, spending limit settings and session history.
Covers payment references and wallet activity processed through our platform, including bKash and Rocket deposit records visible in your account dashboard.
Covers technical data gathered as you browse the lobby, open game categories or interact with site features — used for security and service improvement only.
Does not cover the privacy practices of bKash, Rocket, game studios or any external site we link to. Check those providers' own policies for how they handle your data.
You have real, actionable choices over the data we hold. From your signed-in account dashboard, you can review the personal details and transaction history we have on record. If something looks incorrect — a name spelling, a contact address, a payment reference — you can raise a correction request directly through our support channel and we will update it. You can also ask us what categories of data we hold about you, request that we delete data where we are not legally required to retain it, and ask questions about how specific information is used. Requests are handled through the support routes listed on this page. We aim to respond to data queries within a reasonable timeframe, though the exact period may vary depending on the nature of the request and any applicable regulatory requirements. Availability of these rights may depend on your local law and eligible region.
Log in and open the account section to see the personal details and transaction history we hold. Payment references for bKash and Rocket deposits appear in the wallet tab.
If your name, contact number or address on file is wrong, submit a correction request via live chat or email support and we will update the record.
You can ask what categories of personal information we hold and how each is used. Send your query through the support routes listed in the contact section below.
Where we are not legally required to retain data, you may request removal. Contact support with your account details and the specific data you want deleted.
For any question about how your data is handled, use the contact routes below. Have your registered account details ready so we can locate your record quickly.
Open the chat widget from any page on 888i9 while signed in to raise a data query directly with our support team.
Send your privacy or data request to our published support email address, found in the contact section of your signed-in account area.
The help section inside your dashboard lists common data and privacy questions with step-by-step guidance for corrections and access requests.
We apply access controls, encrypted connections and session monitoring to keep your account data secure. Retention periods are set by the purpose of the data and any applicable legal obligations — payment references are kept for as long as needed to support disputes and compliance, while browsing session data is held for a shorter period. You can request a change to your stored details or ask about retention through the support routes on this page.
We use session cookies to keep you signed in and to detect unusual login activity. You can manage cookie preferences through your browser settings, though some site functions require session cookies to work.
Access to your account data is protected by your login credentials. If you suspect unauthorised access, change your password immediately from the account security section and contact support.
We keep personal data for as long as your account is active or as required by applicable law. Payment references linked to bKash and Rocket are retained to support transaction records and dispute resolution.
When this policy changes in a material way, we will post a notice in your account dashboard. Continued use of the platform after a posted update means you have seen the revised terms.
Answers to the questions we hear most often about data, account records and your rights under this policy.
We collect the details you enter during registration — name, contact number and email — along with technical data like your device type and IP address. Once you make a deposit via bKash or Rocket, payment references are also logged against your account wallet.
Yes. Log in and open the account section to view your profile details and transaction history. For a broader summary of what categories of data we hold, send a request through live chat or email support and we will respond within a reasonable timeframe.
Contact our support team via live chat or the published support email with the details you want corrected. We will verify your identity against the account record and update the information. The correction will be visible in your account section once processed.
We do not sell your data for third-party marketing. We share data only with service providers — such as identity verification or fraud screening partners — who are bound by data agreements limiting use to the specific service they perform on our behalf.
Payment references for bKash and Rocket transactions are retained for as long as needed to support account history, dispute resolution and any applicable regulatory requirements. You can view your own transaction history at any time from the wallet tab in your dashboard.
Change your password immediately from the account security section, then contact our support team via live chat or email. We can review recent session activity on your account and take steps to secure it. Availability of these measures depends on your local law and eligible region.